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Campbell's Cuts: Lockout was never about ticket prices

The Buffalo Sabres are 14th in average NHL attendance. (Photo by Bill Wippert/NHLI via Getty Images)

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The Buffalo Sabres are 14th in average NHL attendance. (Photo by Bill Wippert/NHLI via Getty Images)

“With the right economic system, we can take the pressure off of ticket prices and I believe with the right economic system, many, if not most of our teams, will actually lower ticket prices. I believe we owe it to our fans to have affordable ticket prices.” - NHL commissioner Gary Bettman at the 2004 All-Star Game, six months before the players were locked out.

So, it turns out the Buffalo Sabres were listening to the advice of Boston Bruins owner Jeremy Jacobs, the NHL’s reigning authority on how to best alienate your fan base.

My guess is they won’t make that mistake again.

A game against the Toronto Maple Leafs used to be an instant sellout for the Sabres, who would salivate at the thought of all the suckers, er, Maple Leaf fans, making the 90-minute trek down the Queen Elizabeth Way to watch their team play. But something strange happened on the way to the HSBC Arena – the Sabres jacked up prices for their games against the Leafs and some of the suckers stopped coming.

The Sabres have had “variable pricing” for a couple of years now, meaning the more popular the opponent, the more people would have to pay for their tickets. So that means for the three games against the Leafs and their home game against the Montreal Canadiens last Friday fans were subjected to “platinum” prices ranging from $78 to $233.

So far, three of those four “premium” games have already been played and not a single one has sold out. For the game against the Leafs last week, the Sabres came almost 1,400 short of a sellout and have had an average of 784 empty seats for each of the three games.

Sabres minority owner Larry Quinn acknowledged in The Buffalo News recently that the Sabres were “pushing the envelope” with such high pricing in an effort to see exactly what the market would bear. He also said Jacobs was, “putting pressure on us, saying our prices weren’t high enough.”

This is not to rag on the Sabres because, even though they raised their ticket prices by almost 12 percent this season, their prices remain among the bottom three in the NHL. But what does all of this tell us? It tells us that the statements made by Bettman at the All-Star Game in Minnesota in 2004 are a bunch of hooey.

For the umpteenth time, anyone who thought the lockout that wiped out the 2004-05 season was ever about ticket prices and making the game more affordable for the fans needs an immediate reality check. It was never about any of those things – it was about controlling costs and the undeniable reality that franchise values soar when a prospective owner knows exactly how much he’ll have to pay in player salaries.

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Yes, teams dropped their ticket prices the season after the lockout, but it had nothing to do with making the game more affordable and everything to do with rebuilding goodwill among its fan base. According to Team Marketing Report, the average NHL ticket price went from $43.57 in 2003-04 to $41.19 in 2005-06 when the league returned.

It took just one year to get that back basically to the pre-lockout levels when the league hiked prices to a $43.13 average for the 2006-07 season, before gouging their fans for five dollars more per ticket by raising them to $48.72 last season. This season’s average ticket price is $49.66, more than six dollars higher than they were, on average, prior to the lockout.

Once again, ticket prices are based solely on supply and demand, nothing else. The more a team can charge for tickets, the more it will do so. Why else would the Sabres, who have sold out the vast majority of their games since the lockout, try “pushing the envelope” in a market that is one of the most depressed in North America?

They were trying to see where the ceiling was for ticket prices, they admitted as much themselves. Does that sound like an organization that is trying to keep ticket prices affordable? And you can bet if ticket prices have risen across the NHL, things such as parking and concessions aren’t going down in any hurry, either.

The NHL can’t have it both ways. Either it was misleading fans going into the lockout or it has had the stuffing kicked out of it by the NHL Players’ Association so badly once again that it must gain the extra revenue from jacked-up ticket prices. Neither scenario bodes well, unfortunately.

NHL owners are businessmen and they have the right to set their own prices according to market conditions. We all get that. But when the league goes to war with its players once again in 2012 – and it almost certainly will – do not let Bettman or anyone else with the league hoodwink you into thinking the battle is about making the game more reasonably priced for you.

Don’t fall for it for a second.

Ken Campbell, author of the book Habs Heroes, is a senior writer for The Hockey News and a regular contributor to THN.com. His blog appears Wednesday and Fridays and his column, Campbell's Cuts, appears Mondays.

For more great profiles, news and views from the world of hockey, Subscribe to The Hockey News magazine.

COMMENTS (22)

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gameon63 Posted
(2009-04-30 07:55:17)



despite all the spin control Bettman has tried the truth has come out, his grand plan has failed miserably. when Bettman entered the league (beginning of the 94/95 season) interest in the game was at it's highest, they had a growing audience, a national tv contract and had just come off it's highest rated Stanley Cup Final (Vancouver vs New York). in short order he watered down the product by placing franchises in mostly non-sustainable areas (with the possible exception of Minnesota), lost the national tv contract and then drove away customers by shutting down the league for a whole year! any gains the league made since the lockout would have been negligible without the rising canadian dollar (despite achieving "cost certainty")and that ship has now sailed. Canadian franchises have been supporting US franchises that make little or no money while employing some of the best players in the game. Washington owner Ted Leonsis estimated that should the Capitals win the cup and get the maximum amount of playoff home dates (where most of the NHL's money is made as players salaries are off the books at that point) they would still lose as much as 5 million dollars despite having one of the most exciting teams and the most dominant player in the game! last year only 3 of the past 6 Stanley Cup winners made money (Tampa Bay made a modest 600,000) according to Forbes and half of all teams lost money (those totals should go up this year). it's time for Bettman to go.
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David Zuba Posted
(2009-04-30 07:54:47)



I was all for the cap prior to the lockout, but now I am definitely against it. It has turned the NHL into nothing more than a league that cares only about money. From on-ice decisions all the way down to the kind of socks the players wear, the NHL/Gary Bettman has turned its operation into a cash-grab society. I have stopped going to NHL games because I can't afford to go. I stopped buying jerseys because these stupid Reebok threads are too expensive. And when I have been to a game (one since 2003 and it was last season in DC) I had swallow hard when it came time to pony up for food and beverages, forget about souvenirs. Bettman has ruined this league for an entire generation and it will take another generation before his antics can be dissolved. I say ditch Bettman, hire a Canadian like Ken Dryden or Wayne Gretzky (a hockey man!), abolish the cap but keep the hockey revenue system in order to come up with a cap figure so that a luxury tax can be implemented when teams spend over that amount. But let teams spend what they want and let's try and get our great game back to the way it used be.
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Richard Samla Posted
(2009-04-30 07:54:41)



I was in Buffalo over Xmas, and the Islanders were in town. When I checked the Sabres website for tickets, the game was priced at the Gold Level. Now, I am an Islander fan, but the Isles a Gold Game? Who are they kidding? This ain't the 1980-83 Isles we're talking about!
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Anthony Posted
(2009-04-30 07:53:32)



Hey Jeff do what I do in Tampa for the Lightning. Buy a 20$ ticket upstairs and find a seat downstairs. I went to the Super Bowl and did this last week. They have 10$ and 20$ tickets available on a nightly basis.
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Matt Roberts Posted
(2009-04-30 07:53:31)



You can buy tickets in Detroit for $9!!!! (nosebleeds) Tricky in Ottawa - Thanks, you could insert any team into my paragraph there and it would still apply. Why are leaf fans any more suckers than any other team? Supply and demand is the way of the land. I always have a great time going to the hockey games in Toronto. Its part of MY culture, the great canadian culture, and win or lose i think it is money well spent. The hockey news on the other hand, with articles like this, at least it can be read for free online :)
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Jeff Posted
(2009-04-30 07:53:28)



I humbly think the NHL has it bass-ackwards for ticket pricing. I can go to a Tampa Rays game for $9 for nosebleed seats, and about $15 for box seats, and only have to worry about gas. Now, this is for a good team. If I want to watch the Lightning lose, I gotta shell out over $70 for seats that'll make the players look like ants, then I have to worry about parking. As much as I love hockey, it's just way too expensive to see. The owners need to take a page from the baseball clubs and make the tickets more affordable for the average fan.
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Tricky in Ottawa Posted
(2009-04-30 07:53:27)



Matt R, I hate the Leafs with a passion but have to say I agree with everything you wrote. The article got a little better after that remark but his (Campbell's) stuff is usually crap. Bottom Line is we the fans will always get screwed over by the Owners and the Players from the ticket prices on down to the "revamped" Jerseys every 2-3 years. Guess Campbell was just a little off, he should have called us all suckers.
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Matt R Posted
(2009-04-30 07:53:23)



I stopped reading after you called leaf fans suckers. Up yours campbell. Driving to Buffalo to see the blue and white play the sabres is a great time and there is nothing there that would make me feel like a 'sucker' for doing so. There are 29 other teams who would love to have a fan base like the one Toronto has. Should we all just go away like the fans in Chicago and Boston did? Nope. We are die hard hockey fans.
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Boccardo Posted
(2009-04-30 07:53:22)



Bettman has failed the league over and over again. How does this guy keep his job? He should've been booted before the lockout ever happened.
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Jack Harper Posted
(2009-04-30 07:53:22)



It's not my place to defend Bettman, but Tampa was already in the league when he came in and Florida and Anaheim were already decided, so it's only the last 4 expansion teams he's responsible for, but 3 of them never should have been, but at least in Atlanta you can buy season tickets for $410
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